CHAKRA JUJU DOLLS on their way!

How long does it take for my order to ship?

Typically 1-2 days for processing an order before shipping. You will receive an email once your doll(s) is shipped out.

What is the shipping Time Frame?

Normally it will take 3-5 business days for standard shipping. 1-2 business days for expedited shipping.

How can I track My order?

The shipping email will contain your tracking number and tracking link.

Note: It may take 24hrs to see any activity once it has shipped out from our end as the post office needs time to scan packages. Please allow time for the courier to update the latest tracking info after receiving the initial shipping email.

Why didn't I receive a shipping email for my order?

Kindly check that your email address is spelled correctly on your order. Also, refer to your Spam/Junk folder to confirm if the shipping email is there. If you are unable to locate the shipping email and you know you have placed an order, please contact us at info@ChakraJuJuDolls.com with your order number and we will be happy to look further into it for you.

Why was my package returned to sender?

This is typically due to an incomplete/incorrect shipping address or the shipping company not having access to the delivery location.

If your tracking shows 'Return to Sender', please contact us at info@ChakraJuJuDolls.com with the correct delivery address. Extra shipping fees may apply.

My tracking states delivered but I have not received my package

Oh no! That's not good Juju! Please contact us at info@ChakraJuJuDolls.com with your order number and address and we will work to make this right!